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Our students choose NSU because we offer encouragement, growth, and personal development. Students visit our office to get assistance to fund their education. They also visit our office because we listen to their issues and offer support to help them thrive. Our job is valuable because we provide the funding they need to become successful, productive citizens. We are here to serve student and provide a caring and nurturing experience. They are our future, we see the future in them. This is how we make dreams come true.


Monday–Friday: 8 a.m.–5 p.m.

Contact Information

Office of Financial Aid
Student Services Center, Suite 211

Norfolk State University
700 Park Avenue
Norfolk, VA 23504


Financial Aid Telephone - (757) 823-8381
Financial Aid Toll Free - 1-800-365-5517
Financial Aid Fax - (757) 823-9059

Faculty and Staff

Carla L. Dailey Carla L. Dailey
Director of Financial Aid

Larry Milborn Larry D. Mewborn
Assistant Director of Systems & Processing

Keshia Woodous Keshia Woodous
Associate Director of Financial Aid

Juanita RiddickJuanita G. Riddick
Administrative Assistant to the Director

Shakehma BonneyShakehma Bonney
Work-Study Coordinator

placeholder image Donna Coston
Phone Center Operator


placeholder image Marc Elliott
Financial Aid Processor

Patrice JohnsonPatrice Johnson
Student Loan Coordinator (Federal)

placeholder image Kara M. Goodman
Financial Aid Counselor

Charlene R Moore Charlene Moore
Financial Services Specialist


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Pell Grant Coordinator



Jeanine C. Turman Jeanine C. Turman
Financial Aid Coordinator for Special Programs


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Processing/Document Control Coordinator