Our students choose NSU because we offer encouragement, growth, and personal development. Students visit our office to get assistance to fund their education. They also visit our office because we listen to their issues and offer support to help them thrive. Our job is valuable because we provide the funding they need to become successful, productive citizens. We are here to serve student and provide a caring and nurturing experience. They are our future, we see the future in them. This is how we make dreams come true.
Hours
Monday–Friday: 8 a.m.–5 p.m.
Every first Thursday: 8 a.m.–6 p.m.
Contact Information
Office of Financial Aid
Student Services Center, Suite 211
Norfolk State University
700 Park Avenue
Norfolk, VA 23504
Email: financialaid@nsu.edu
Financial Aid Telephone - (757) 823-8381
Financial Aid Toll Free - 1-800-365-5517
Financial Aid Fax - (757) 823-9059
Faculty and Staff
Dr. Melissa J. Barnes, Ed.D.
Director of Financial Aid
Carla L. Dailey
Associate Director of Compliance
Vacant
Assistant Director of Systems & Processing (System Administrator)
Keshia Woodous
Assistant Director of Client Services & Scholarships
Juanita Riddick
Administrative Assistant to the Director
Shakehma Bonney
Work Study Coordinator
Donna Coston
Phone Center Operator
Wantonia Gee
Financial Aid Counselor
Patrice Johnson
Student Loan Coordinator (Federal)
Karen Jones
Financial Aid Processor
Charlene Moore
Financial Services Specialist
Patricia Morgan
Financial Aid Processor

Vacant
Financial Aid Counselor
Connie Sivels
Pell Grant Coordinator

Kesha Wilson
Financial Aid Counselor