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Virtual Sessions

Financial Aid Virtual appointments

The NSU Financial Aid Counselors are available Monday-Friday, 8:30 a.m - 4:00 p.m. for Virtual Counseling Appointments. FERPA requires NSU to have the Release of Information Form on file prior to speaking with a parent or guardian regarding a student's record and information.

SCHEDULE An appointment 

Click here to schedule an appointment.

Financial Aid Forms

The NSU Student ID Number identifies your unique record and must be on every document  emailed, faxed or otherwise submitted to prevent delays. - Download the forms

Contact for general questions. Please do not Email Personally Identifiable Information (PII) such as social security numbers and addresses to the Financial Aid Office.

How to Send Your Documents
Fax documents can be sent to (757) 823-9059. If you cannot fax your documents, you can scan your documents in PDF format and email your attachment(s) to Or you can mail documents to our address at:

Norfolk State University
Financial Aid Office
700 Park Avenue
Student Services Center, Suite 211
Norfolk, VA 23504

Student Loan Relief

COVID-19 RESOURCES - Your student loan(s) payments will automatically stop from March 13, 2020, through June 30, 2023.

Federal student loan borrowers are automatically being placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payment. This suspension of payments will last until Jube 30, 2023, but you can still make payments if you choose.