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Office of Information Technology


The Office of Information Technology (OIT) manages the administrative and academic information technology resources for Norfolk State University.  OIT provides ubiquitous access to technology over a highly secured wired and wireless CISCO-based network, utilizing a gigabit fiber optic backbone for voice, video, data, and security. A port-per-pillow, computer labs, and wireless access are provided in all the residence halls.

need help? Access our tdx support and service center!

OIT is committed to providing exceptional support and ensuring you have the resources you need. Our TDX Client Portal Virtual Support and Service Center is here to assist you with any questions or issues you may encounter.

How to Access the Virtual Help Center:

  1. Navigate to the Client Portal: Click on this link to access the TDX Client Portal.
  2. Log in to the Client Portal: Use your NSU credentials to log in to the TDX Client Portal.
  3. Navigate to the Service Center: Once logged in, click on the "Services" tab located in the main navigation menu. Here, you'll find help for most IT services.
  4. Explore the Knowledge Base: Browse through our extensive library of FAQs, guides, and troubleshooting tips. Use the catalog to find specific topics.
  5. Contact Support: If you can't find what you're looking for, reach out to our Client Services team at or call 757-823-8678.