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Contact Us

Our students choose NSU because we offer encouragement, growth, and personal development. Students visit our office to get assistance to fund their education. They also visit our office because we listen to their issues and offer support to help them thrive. Our job is valuable because we provide the funding they need to become successful, productive citizens. We are here to serve student and provide a caring and nurturing experience. They are our future, we see the future in them. This is how we make dreams come true.


Monday–Friday: 8 a.m.–5 p.m.
Every first Thursday: 8 a.m.–6 p.m.

Contact Information

Office of Financial Aid
Student Services Center, Suite 211

Norfolk State University
700 Park Avenue
Norfolk, VA 23504


Financial Aid Telephone - (757) 823-8381
Financial Aid Toll Free - 1-800-365-5517
Financial Aid Fax - (757) 823-9059

Faculty and Staff

Dr. Melissa J. BarnesDr. Melissa J. Barnes, Ed.D. 
Director of Financial Aid


Brandon J. GilchristCarla L. Dailey
Associate Director of Compliance


Brandon J. GilchristLarry D. Mewborn
Assistant Director of Systems & Processing


Keshia WoodousKeshia Woodous
Assistant Director of Client Services & Scholarships


Juanita RiddickJuanita G. Riddick 
Administrative Assistant to the Director


Shakehma BonneyShakehma Bonney 
Work Study Coordinator

Donna CostonDonna Coston
Phone Center Operator


Wantonia GeeWantonia Gee 
Financial Aid Coordinator for Special Programs


Patricia MorganCamillia M. Harris
Financial Aid Processor


Patrice JohnsonPatrice Johnson
Student Loan Coordinator (Federal)


Tiwanna RobinsonCharity Lyons
Financial Aid Counselor


Brandon J. GilchristCharlene Moore
Financial Services Specialist


Connie SivelsConnie Sivels
Pell Grant Coordinator


Karen JonesJeanine C. Turman
Financial Aid Counselor


Kesha Wilson

Kesha Wilson
Processing/Document Control Coordinator