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The Division of Operations and Institutional Effectiveness is comprised of six (6) functional administrative areas that provide enrollment guidance, communication, and technological support to incoming students, faculty, and staff.

Enrollment Management

The Enrollment Management Office at Norfolk State University provides the highest standards of excellence in enrollment planning by actively identifying, recruiting, and enrolling academically qualified students. 

Human Resources

The Office of Human Resources functions as a value-added business partner to faculty and staff in acquiring, cultivating, and retaining diverse talent to facilitate institutional sustainability and excellence in academic and administrative operations, research, and community engagement. 

Information Security Office

The Information Security Office (ISO) is committed to strengthening Norfolk State University’s comprehensive cyber security posture by advancing University-wide governance to increase information technology (IT) security and reduce risk.

Institutional Research

The Office of Institutional Research provides data and analysis to support continuous improvement and informed decision-making at the University. 

Office of Information Technology

The Office of Information Technology (OIT) enables student, faculty, and staff success by providing high-quality services and support through its management of University information technology resources.

Access and Equal Opportunity

Access and Equal Opportunity serves as a critical leader, resource, and support in helping to lead inclusion efforts across campus through accountability, compliance and diversity and inclusion.