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Customer Service

Mission Statement

The mission of the Facilities Management Administrative – Customer Service is to provide a welcoming atmosphere, be a good listener and provide a fulfilled visit to all persons entering our facility.

Goals

  • Provide excellent customer service to all
  • Process leave in an accurate and timely manner.
  • Provide 100% accountability
  • Process and execute routine material order request accurately and timely
  • Provide outstanding service to the Department Head.
  • Keep employees excited - Customers Delighted

Values

  • Respond to customer needs
  • Demonstrate high level of integrity to our campus community
  • Provide quality services
  • Provide a safe and productive work environment
  • Demonstrate the ability to multi-task and problem solve
  • Adhere to all policies and procedures
  • Demonstrate respect for each other, and NSU students and staff
  • To remain trustworthy to our community