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Customer Service

Mission Statement

The mission of the Facilities Management Administrative – Customer Service is to provide a welcome atmosphere, be a good listener and provide a fulfilled visit to all persons entering our facility.


  • Provide excellent customer service to all
  • Process leave forms timely and accurately
  • Provide 100% accountability
  • Process and execute routine material order request accurately and timely
  • Provide outstanding service to department director
  • Keep employees excited - Customers Delighted


  • Responsive to customer needs
  • Demonstrate high level of integrity to our total community
  • Provide quality services
  • Provide a safe and productive work environment
  • Demonstrate ability to multi-task and problem solve
  • Adhere to all policies and procedures
  • Demonstrate respect for each other and NSU students and employees
  • To remain trustworthy to our community