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Office of Information Technology

 

The Office of Information Technology (OIT) manages the administrative and academic information technology resources for Norfolk State University.  OIT provides ubiquitous access to technology over a highly secured wired and wireless CISCO-based network, utilizing a gigabit fiber optic backbone for voice, video, data, and security. A port-per-pillow, computer labs, and wireless access are provided in all the residence halls.


Data Center

NSU's state-of-the-art data center hosts a range of technologies including servers, storage area networks, databases, email, a supercomputer and a virtual computing lab (VCL). The data center is managed via an advanced Networking Operations and Security Center. The new Virtualization and Collaboration Center provides an environment conducive for onsite and remote collaborations, visualization, and training in support of a wide variety of opportunities.

new help desk procedures

Our highest priority is the health and safety of the NSU Community. The Office of Information Technology (OIT) is making changes in order to protect our customers and our staff.  Beginning April 3, 2023OIT Client Services Helpdesk will no longer provide walkup services. All OIT on-campus services will be by appointment only.  Please call the Help Desk at (757) 823-8678 to make the appointments. Stay Safe.

what's new

Need Help? OIT Support and Service Center (TDX) 

To obtain the help you need, contact Client Services at clientservices@nsu.edu or submit a ticket.

Zoom Video Webinar Licenses. OIT has made licenses available for reservation through the 25Live portal.  Zoom Video Webinar allows you to broadcast a Zoom meeting to up to 3,000 view-only attendees, depending on the size of your request. Through two easy steps, you can reserve a license that has the capacity for 500, 1,000, and/or 3,000 attendees.