Move-In Schedule and Procedures

Before You Move-In

• Packing List

   

  • Suggested Items to Bring

Frequently Asked Questions About Student Housing at NSU

• I am a freshman. Do I have to live on campus?

  *The mandatory first-year live-on required is waived for the Fall 2020 semester.

• Where is the main office located?

  We are located in Suite 100, Residential Complex. Our mailing address is The Office Housing & Residence Life, Suite 100 Residential Complex, Norfolk State University, 700 Park Avenue, Norfolk, Virginia 23504.

• Are there single rooms available?

  The Office of Housing and Residence Life is committed to assisting students who need special accommodations and are registered through OASIS. Unfortunately, we are unable to provide any other requests for single accommodations at this time. Students who reside in Spartan Suites will have a single bedroom however, the space may be located in 2 or 4 bedroom units.

• How can I cancel my housing assignment?

  Students who are assigned housing but wish to cancel their housing or move-out of their assigned space if already on campus, are required to complete the Housing Contract Cancellation Form. To cancel your student housing, please complete the Housing Contract Cancellation Form

• When is the last date to change my meal plan?

  All requests for meal plan changes should occur prior to the start of classes each semester.

• Do the residence halls close during the breaks?

  During the Fall 2020 semester, Fall Break will not be recognized. Classes will be held during this time. The residence halls will close at 5:00pm on Wednesday, November 25^th.

Contacting Your Roommate

• When Will I Receive Roommate Information?

  Students who allow roommate sharing information can check the NSU Housing Portal (“THD”) to find out how to contact their roommate(s).   

• Contacting Your Roommate(s)

  If your roommate has agreed, we can share their NSU email. Unfortunately, if they do not elect to share, we will not be able to provide you with this information.

Renter's Insurance

• Why Should I Purchase Renter’s Insurance?

  The Office of Housing and Residence Life is committed to providing students with a safe and secure living and learning environment. However, the University is not responsible for theft or loss of property, or damage to any student’s personal property from any cause whatsoever. We know that students are likely to bring expensive items to college such as laptop computers, smart phones, game consoles, textbooks, clothing, and other items. We strongly recommend that all students have renter’s insurance. Renter’s insurance can provide valuable protection should your personal items be stolen or damaged under the guidelines of your policy. Renter’s insurance can also help protect you financially should you unintentionally cause damage to your belongings or other property or become legally liable for bodily injury to others within your residential community.

  If your parents have homeowners insurance or renter’s insurance, it’s possible that their coverage will extend to you if you live on campus. In some cases, this may be automatic. If you are not covered or if you want additional coverage, please take advantage of a renter’s insurance (also known as “dorm insurance”) plan with low rates (~$10-$20/month) and that tailors to college students.

• How Do I Find More Information About Renter’s Insurance?

  Check with your parents’ homeowners or renters insurance policy to see if you are covered before purchasing renters insurance. While we do not recommend any insurance carrier, below is a list of a few insurance carriers to get you started:

  • https://www.nssi.com/
  • https://gradguard.com/renters-insurance
  • https://www.collegestudentinsurance.com/
  • https://www.nationwide.com/lc/resources/home/articles/renters-insurance-for-college-students
  • https://www.allstate.com/tr/renters-insurance/renter-insurance-in-college.aspx

Immunization/Medical Documents

• Medical Documents

  Documentation of required vaccines is very important and expected to be sent to the Spartan Health Center at least two (2) weeks before your classes start.  Vaccine records and getting your influenza vaccines are extra important during the COVID-19 pandemic.

  Please send or have your medical provider send your information by fax or by mail to:

  Spartan Health Center
  Norfolk State University
  700 Park Avenue, Room 101
  Norfolk, Virginia 23504
  Fax: (757-823-2695)      

• ADA/Special Accommodations Housing Information

  For information on special housing accommodations, service animals, emotional support animals, and other accessibility services, please visit OASIS (Office of Student Services and International Students)

  • http://www.nsu.edu/Campus-Life/Services-Resources/Disability-Services

Mail Services

• Student Mail Information

  University Mail Services is located in the Student Services Center, Room 103 on Monday-Friday from 8:00am-5:00pm. Students must live in an NSU residence hall to receive a mailbox. Please provide your Spartan Card to receive a mailbox.

• Package Deliveries

  Packages are delivered or sent to Central Warehouse on campus (located in the Facilities Management Annex behind the tennis courts). Students will receive an email from Central Warehouse when a package has been received.

Parking Services

• Freshmen Parking Information

  Freshmen are not allowed cars on campus. Exceptions may be made for students who need a vehicle for employment and/or medical purposes. Freshmen requests for an exception to have a vehicle on campus must be submitted to the Dean of Students Office. The office is located in Suite 307 in the Student Services Center. They can be reached at (757) 823-2129 or via email at deanofstudents@nsu.edu.  

  For parking decal information and other parking-related questions, please contact Parking Services.

SpartanCard

• SpartanCard ID

  Your Spartan ID Card serves as your official NSU student ID. This Card allows you access to your residence hall, meal plan dining options, and access to designated student activities. Students should carry their NSU Spartan ID Card at all times while on campus.

  • NSU Spartan Card Office

Linen Package/Care Package Information

• Information

  All students who live on campus are automatically members of the NSU Residence Hall Association (RHA), an organization committed to shared governance between student housing administrators and residents. For more information on RHA, please visit: NSU RHA.

  RHA sponsors a linen and care package program for students. The linens fit our Twin XL or XXL beds and a percentage of proceeds benefit RHA programs and activities. For more information on our linen and care package program, please visit: OCM.

Tips from Current NSU Students

• Tips

  • Pack lightly.
  • Reach out to your roommate to coordinate who will be bringing specific items to prevent over-crowding your space (it’s okay if you each want your own TV or fridge but stick to the size restrictions).
  • Pay attention to the Suggested Items to Bring.
  • Be open to meet new people from different backgrounds and experiences. College is an exciting time, new life-long friendships, and memorable experiences!

   

Move-In Day - New Students

New Student Move-In (First-time Freshmen and New Transfer Students Only)

• Where do I go when I arrive to campus?

  All NSU students will be administered a COVID-19 nasal swab test prior to move-in or attending in-person classes for the Fall 2020 semester. Upon arrival to campus, students should report to Harbor Park, the COVID-19 testing site. The address for testing is Harbor Park, Lot D, 150 Park Avenue, Norfolk, VA 23510.

• Parking Upon Arrival to Campus

  Parking decals and/or permits are not required on Move-In Day. Please follow the signs for testing at Harbor Park and for check-in on campus. Do not park on sidewalks, in the grass or in handicapped spaces (unless you have a permit).

• Checking-In

  Only the student checking-in should report to the front desk of their assigned residential community. Students who are cleared to check-in at their assigned residential community will receive their key and given access to their designated residence hall. The student can then move-in with the assistance of no more than two individuals. A parent or friend will not be able to receive a key. You will be required to present your NSU Spartan Card or a valid ID card upon arrival for check-in.  

• Important Notes

  Important Note: All students must be registered for classes, have satisfied all outstanding financial obligations or made satisfactory payment arrangements, submitted the Emergency Blue Card, signed the Housing Addendum, and submitted the NSU Health History and Physical Form (first-time students) to receive a key.

Move-In Day - Returning Students

Returning Students Move-In (Returning Freshmen, Sophomores, Juniors, Seniors, and Graduate Students)

• Where do I go when I arrive to campus?

   All NSU students will be administered a COVID-19 nasal swab test prior to move-in or attending in-person classes for the Fall 2020 semester. Upon arrival to campus, students should report to Harbor Park, the COVID-19 testing site. The address for testing is Harbor Park, Lot D, 150 Park Avenue, Norfolk, VA 23510.

• Parking

  Parking decals and/or permits are not required on Move-In Day. Please follow the signs for testing at Harbor Park and for check-in on campus. Do not park on sidewalks, in the grass or in handicapped spaces (unless you have a permit).

• Checking-In

  Only the student checking-in should report to the front desk of their assigned residential community. Students who are cleared to check-in at their assigned residential community will receive their key and given access to their designated residence hall. The student can then move-in with the assistance of no more than two individuals. A parent or friend will not be able to receive a key. You will be required to present your NSU Spartan Card or a valid ID card upon arrival for check-in. 

• Important Notes

  Important Note: All students must be registered for classes, have satisfied all outstanding financial obligations or made satisfactory payment arrangements, submitted the Emergency Blue Card, signed the Housing Addendum, and submitted the NSU Health History and Physical Form (first-time students) to receive a key.

Checking-In to Your Assigned Residential Community and Room

• Who can help me move in?

  Check-in at your assigned residential community will be limited to the resident and no more than two other individuals. Residents are encouraged to move their items into their rooms within thirty minutes and no longer than one hour. All guests must depart the residence hall after one hour. Visitation is not allowed in the residential communities at this time.

Maintenance Request Information/Fix-It!

• Move-In Room Condition Report

  Upon check-in, residents will be sent an email containing a Room Condition Report to be completed and submitted within 24 hours of arrival.

• I’m moving in and I have a maintenance issue

  Residents who note a maintenance issue in their room during check-in should contact the front desk of their assigned residential community for immediate assistance. Facilities Management will have staff available to assist students with outstanding maintenance and repair issues during check-in. After move-in, students should submit a Fix-It! Form to HRL. We will forward the request for Facilities Management to conduct the repairs.

Meal Plans

• Meal plan information

  Residents’ meal plans are designed to accommodate the various needs of students. Students have the option of eating up to 19 meals on campus each week through use of their NSU SpartanCard. Each time a meal is used, it is subtracted from your weekly balance. Meals do not carry over from week to week and meal plans are reset every Sunday night.   

  • For additional information on meal plan types, please click here: https://www.nsu-thscampusdining.com/meal-plans

Health/Safety Information

• Who can access my residential community?

  All NSU residential communities are locked 24 hours a day, 7 days a week. Exceptions may be made during peak times such as move-in at the start of the semester and move-out at the end of the semester. Your SpartanCard will allow you access to your residential community only during your stay. Your card will be deactivated during University breaks.

• What safety measures will be in place to promote a safe, healthy and clean living and learning environment?

  All students are expected to read and accept the information outlined in this section to reduce the threat of coronavirus on campus. Students who choose to live on campus must also complete safety modules and sign a certificate of compliance prior to move-in.

  All students returning to campus will be expected to engage in protective personal behaviors, including physical distancing to minimize the risks of exposure to coronavirus (COVID19). 

• Cleaning Expectations

  Community bathrooms are located on each floor in the traditional residence halls. These areas will receive cleaning services aligned with local, state, and federal safety and health guidelines to create and maintain safe, clean and healthy residential communities. Community bathrooms will be cleaned and sanitized three times a day and revisited throughout the day as needed.   

• Guidance for Residence Hall Community Spaces

  Elevators. To promote physical distancing, you are encouraged to ride the elevator solo or with a limited number of people, or use the stairs whenever possible. If you are using the elevator, wear your face covering and avoid touching the elevator buttons with your exposed hand/fingers, if possible. Be sure to wash your hands or use hand sanitizer with at least 60% alcohol upon departing the elevator.

  Stairwells and Hallways. Use of stairwells and hallways should be used for travel and not to congregate with others. Individuals using stairwells and hallways should be wearing face coverings at all times on campus (other than your room) and remain at least 6 feet away from others whenever possible in common areas, including stairwells and hallways.

  Laundry Room Usage. Residents using laundry services in the residential communities and Spartan Station Mini-mall should maintain 6 feet of physical distancing expectations and adhere to the signage displaying hours of operation and usage expectations.

  Residential Security. The residence halls are monitored by front desk staff employed by the Office of Housing and Residence Life (HRL). Each community has a Residence Hall Director and Resident Assistants (RAs) and work-study students who also work for HRL. Additionally, security patrols are conducted by law enforcement personnel employed by University Police. Doors are locked 24 hours a day, 7 days a week and access is given to students through their Spartan Card.

How Can I Get a Prescription Filled?

NSU does not recommend any specific pharmacy for use. For convenience, we have listed a few pharmacies below:

• 24-Hour Pharmacies

  CVS Pharmacy:

  1. 972 E Little Creed Rd. Norfolk, VA 23518
  2. 1329 Kempsville Rd. Chesapeake, VA 23320
  3. 2232 General Booth Blvd. Virginia Beach, VA 23456

• Pharmacies That Deliver

  Bayview SRC Pharmacy
  710 E Little Creed Rd. Norfolk, VA 23518
  Phone: 757-819-4636
  Deliver Hours: 1pm-5pm

  Irwin’s Pharmacy & Drug
  4300 Indian River Rd. Chesapeake, VA 23325
  Phone: 757-420-8418
  Pharmacy Hours: M-F 8am-7pm, Sat. 8am-4pm, Sun. 10am-4pm 

  Hague Pharmacy
  400 Gresham Dr. Norfolk, VA 23507
  Phone: 757-622-0222
  Pharmacy Hours: M-F 9am-5pm 

  All CVS Pharmacies deliver but you must create an account online

  ***Must provide an exact address/ location for delivery

• What Happens if I Have an Emergency on Campus?

  • In an emergency, please dial 911!
  • Incidents may be reported in person or anonymous by dialing the following phone numbers:
    • NSU Non-Emergency: 757-823-8102
    • Emergency: 911 or NSU Emergency: 757-823-9000
    • Anonymous Hotline: 757-823-2148

   

Living with Roommates

• What Should I Do If My Roommate and I Do Not Get Along?

  College can be both a rewarding and a stressful experience. Adapting to a new roommate can be challenging at times because each student is unique with different backgrounds, lifestyles, and beliefs. We can learn from our differences and sometimes, all it takes is compromise from each student. Working through roommate conflict and conflict with members of your community is an important part of the residential living and learning experience because it is an opportunity to improve your conflict resolution skills.

  Your Resident Assistant (RA) is an invaluable resource in the conflict resolution process. They are trained to help mediate and resolve conflict that typically arises in a college residential environment. Your RA will help you develop a plan to address the problem or provide mediation. This process typically resolves most issues. If further assistance is needed, residents should seek the assistance of their Residence Hall Director, a professional staff member responsible for all administrative and operational duties within an assigned residential community. Requests to change rooms are honored if the residents’ and staff’s best efforts to resolve the conflict are unsuccessful and more suitable accommodations are available. Residents requesting a room change must receive approval from their Resident Director prior to moving to another space. Additionally, the resident moving must complete all paperwork to complete the room transfer process, turn in their key, update their Blue Card, and ensure they have removed all of their personal belongings upon move-out.

  Any student who experiences intimidation or behavior which interferes with the community-based values (respect, acceptance, civility, etc.) or any behavior which attempts to force a roommate to be removed from the room or prevent a new student from moving into a room, or that is disruptive in any residential community, is prohibited. Residents who are experiencing major conflict involving physical contact or threatening behavior should contact University Police immediately at (757) 823-8102 (non-emergency) or (757) 823-9000 (emergencies). Residents may also contact the front desk staff of their assigned residence hall or the hall where the incident occurred to complete and submit an Incident Report.