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Student Services & Support

Welcome to the NSU Online Family! To help you get comfortable with the online course environment, please enroll and complete the Blackboard Learn 101 Orientation. You can move through the course at your own pace. Completing the orientation course will help you succeed as an online student.

You are also invited to attend one of the virtual online orientation webinars that are conducted one week before the start of each term.  A campus announcement will be posted and an email will be sent to all online students announcing the scheduled dates for the webinars.


By completing the Blackboard Learn 101 Orientation, you will have the opportunity to:

  • Identify your readiness to take an online course.
  • Locate navigational features in a course that uses Blackboard.
  • Explore a variety of tools used to create online communities.
  • Demonstrate how to submit online assessments.
  • Identify the resources to get help when needed.


To access the Blackboard Learn 101 Orientation:

  • Log in to MyNSU, then Blackboard.
  • Select the Student Tab, then the  Blackboard  Learn 101 box.
  • Click Enroll to self-enroll in the course.
  • Submit.

The link below will take you to the Student Software and Services page:
Student Software and Services

The Office of Information Technology provides the technical resources needed to enhance the online learning experience:
Information Technology Student Services

First-time Students, click here:
First-time Students

The SpartanCard is the official identification card for Norfolk State University: