Skip to main content

Client Services

New Help Desk Procedures

Our highest priority is the health and safety of the NSU Community. The Office of Information Technology (OIT) is making changes in order to protect our customers and our staff.  Beginning 3 AprilOIT Client Services Helpdesk will no longer provide walkup services. All OIT on-campus services will be by appointment only.  Please call the Help Desk at (757) 823-8678 to make the appointments. Stay Safe.

Client Services mission is to provide timely and effective technology customer service that meets excellent customer satisfaction to Norfolk State University and its community.

Office Hours


Open: Monday – Friday: 8:00 am – 5:00 pm

After Hours Phone Support:

5:00 p.m. – 8:00 a.m. daily. * 24 hour phone support: Saturday, Sunday & Holidays