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Operations Services

About US

Operations Services provide both administrative and instructional support to faculty and staff in the areas of telecommunication services, cable television, and campus-wide audio visual support in classrooms as well as other venues (the Student Center meeting spaces and media ready spaces). The Operations Services Unit also supports large and small web conferencing meetings and other presentations modalities in its Virtualization and Collaboration Center rooms located in the Marie V. McDemmond Center for Applied Research. The rooms are equipped with flat panel monitors, data projects, MacBook pro 15-inch and windows lab top computers for various types of media presentations. Additionally, the unit provides technical assistance to faculty, staff and students with their presentations.

Our Mission


Operations Services mission is to support the entire Norfolk State University community and all students with high quality administrative and instructional support in the areas of telecommunications, visual, and audio media support in the academic classrooms and collaborative learning and meeting centers.


Academic Technology Support Services

The mission of Academic Technology Support Services is to provide instructional technology support on the campus of Norfolk State University by assisting students, faculty, staff, administration and visitors with their technological needs within the classrooms.

Services
ATSS provides the campus community a diverse set of technology services including, campus cable television services, technology support services, smart classrooms, and audio and visual equipment. For more information about the services we provide call 757-823-2866.

Support
We support the students, faculty, staff and administration with their technological needs across campus. We troubleshoot, repair, maintain, install, and setup classroom technology, computers, projectors, control systems and small sound reinforcement systems throughout the campus. For support, submit an online Support Ticket to Client Services at Support Ticket or call 757-823-8678. 

Campus Buildings Supported
Bowser Building
Bozeman Building
Brown Hall
Echols Hall
Fine Arts Building
Madison Hall
McDemmond Center
Nursing & General Education Building
Residence Halls (as needed)
Robinson Technology Center
Scott Doizer Hall
Student Center
Student Service Center
Wilder Center
Wilson Hall
Woods Science Building