REGISTER YOUR CARD
In order to view your SpartanCard balance and check transaction history, please log-in at: Transact.
How to check balance:
- Click on the SpartanCard Online link
- Log-in using your MyNSU user name and password
After your first visit online, you can download the app to your smartphone.
- search your system app store for Transact E-Accounts (Android) or Blackboard Transact Mobile (iPhone)
- download
- select NSU when prompted
- sign in
- use the app
MAKING DEPOSITS
Once your SpartanCard has been registered you will be able to make deposits to your SpartanBucks account.
Patrons may add money by going to the Cashier's office on the second floor of the Student Service Center, using cash, check or credit; patrons can add cash to their card using the card management center located in the New Student Center or by going online to Transact.
CHECKING YOUR BALANCE AND TRANSACTIONS
Using your MyNSU username and password, you can login to check your balances and transactions. - Transact
MAINTENANCE OF YOUR SPARTANCARD
The SpartanCard is a formatted card and tearing or punching holes in the card will damage it and prevent it from working properly. The replacement fee for a damaged card is $25. Keep your card away from all magnetic fields such as other magnets, bank/ATM cards and cell phones. These can cause your card to become demagnetized, making it unable to function.
REPLACING A SPARTANCARD
The first SpartanCard is issued at no cost to you; however, every replacement card after that has a replacement fee currently $25 (fee subject to change). Replacement fees are payable to the Cashier's office. If there is enough funds on the SpartanCard SpartanBucks account it can be used to purchase a new card in the SpartanCard Office.
If the card is purchased at the Cashier's office the receipt must be brought to the SpartanCard Office to receive the new ID, OR if the patron has enough SpartanBucks on the card to cover the charge, then $25 can be deducted from the patron's card in the SpartanCard Office.
For security purposes, patrons are only allowed to possess one SpartanCard. The first SpartanCard received is to be your SpartanCard for the duration of your enrollment at Norfolk State University.
CHANGING YOUR MEAL PLAN
Patrons must contact the Office of Residential Life / Housing regarding all residential meal plan changes.
FINANCIAL AID AND YOUR SPARTANCARD
Patrons receiving a Financial Aid refund may complete a SpartanCard Authorization form and emailing it to Student Accounts, which allows Financial Aid to be placed on the card for purchases. The SpartanCard Office cannot transfer financial aid to the SpartanCard.
USING YOUR SPARTANCARD ON OR OFF CAMPUS
Click the links below for more information regarding using your SpartanCard on or off campus.
REFUNDS
The University will refund the remaining balance on your SpartanBucks account upon one of the following conditions:
- There is at lease a minimum balance of $5 remaining on the card
- Graduation or separation from the University
- Your completion of a refund request, which can be obtained from the SpartanCard Office during regular business hours or from submitting the Refund Request form to spartancard@nsu.edu
- The address on file with the University matches the address of the Refund Request form
- You have a valid bank account on file with the University (Refunds are done via direct deposit).
If you do not have one on file please update your information on MYNSU before submitting the refund request. Please allow 4-6 weeks from time of processing.