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The purpose of Norfolk State University's financial aid program is to provide assistance to qualified students who, without such aid, would be unable to attend the university. Aid is awarded on the basis of Need as determined by the Free Application for Federal Student Aid (FAFSA).  Norfolk State FAFSA ID code is 003765.


Monday–Friday: 8 a.m.–5 p.m.
Every first Thursday: 8 a.m.–6 p.m.

Contact Information

Office of Financial Aid
Norfolk State University
700 Park Avenue
Norfolk, VA 23504


Location on campus:

Student Services Center, Suite 211

Financial Aid Telephone - (757) 823-8381
Financial Aid Toll Free - 1-800-365-5517
Financial Aid Fax - (757) 823-9059
University Operator - (757) 823-8600

Financial Aid Administration

Melissa Barnes
Director of Financial Aid

Cassondra Gwathney
Acting Associate Director, Technical Systems & Processing

Tarik Boyd
Assistant Director of Financial Aid, Day to Day Operations

Financial Aid Counselor/Document Processing

Shakehma Bonney
Financial Aid Counselor (A - B)

Kesha Wilson
Financial Aid Counselor (C - F)

Malik Gladden
Financial Aid Counselor (G - J)

Karen Jones
Financial Aid Counselor (K - O)

Patricia Morgan
Financial Aid Counselor (P - S)

Connie Sivels
Financial Aid Counselor (T - Z)

Customer Service

Ronald Cruz
Financial Aid Specialist

Juanita Riddick
Administrative Specialist III

Grants & Scholarships

Tara Alexander
Scholarship and Grants Manager

Sherrie Mitchell
Scholarship Assistant

Student Employment

Shakehma Bonney
Student Employment Coordinator

Student Loans

Patrice Johnson
Student Loan Coordinator

Raymond Johnson
Alternative/PLUS Loan Officer