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The purpose of Norfolk State University's financial aid program is to provide assistance to qualified students who, without such aid, would be unable to attend the University. Aid is awarded on the basis of Need as determined by the Free Application for Federal Student Aid (FAFSA).  Norfolk State FAFSA school code is 003765.


Monday–Friday: 8 a.m.–5 p.m.
Every first Thursday: 8 a.m.–6 p.m.

Contact Information

Office of Financial Aid
Norfolk State University
700 Park Avenue
Norfolk, VA 23504


Location on campus

Student Services Center, Suite 211
Financial Aid Telephone - (757) 823-8381
Financial Aid Toll Free - 1-800-365-5517
Financial Aid Fax - (757) 823-9059

Financial Aid Staff

Dr. Melissa J. Barnes, Ed.D.  – Director of Financial Aid


Tarik J. Boyd – Associate Director of Compliance


Tara Alexander – Assistant Director of Scholarships & Grants


Juanita Riddick – Administrative Assistant to the Director


Brandon Gilchrist – Financial Aid Systems Analyst (System Administrator)


Shakehma Bonney – Work Study Coordinator


Donna Coston – Phone Center Operator


Ronald Cruz – Student Service Specialist


Patrice Johnson – Student Loan Coordinator (Federal)

Karen Jones – Processor A-L



Sherrie Mitchell – Scholarship Specialist


Patricia Morgan – Processor M-Z


Connie Sivels – Pell Grant Coordinator


Kesha Wilson – Financial Aid Counselor (SAP & Special Circumstance)


Keshia Woodous – Loan & Technical Analyst (PLUS, Alternative, Institutional)