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Contact Us

Our students choose NSU because we offer encouragement, growth, and personal development. Students visit our office to get assistance to fund their education. They also visit our office because we listen to their issues and offer support to help them thrive. Our job is valuable because we provide the funding they need to become successful, productive citizens. We are here to serve student and provide a caring and nurturing experience. They are our future, we see the future in them. This is how we make dreams come true.

Hours

Monday–Friday: 8 a.m.–5 p.m.
Every first Thursday: 8 a.m.–6 p.m.

Contact Information

Office of Financial Aid
Student Services Center, Suite 211

Norfolk State University
700 Park Avenue
Norfolk, VA 23504

Email:  financialaid@nsu.edu

Financial Aid Telephone - (757) 823-8381
Financial Aid Toll Free - 1-800-365-5517
Financial Aid Fax - (757) 823-9059

Faculty and Staff

Dr. Melissa J. BarnesDr. Melissa J. Barnes, Ed.D. 
Director of Financial Aid

 

Brandon J. GilchristCarla L. Dailey
Associate Director of Compliance

 

Brandon J. GilchristVacant
Assistant Director of Systems & Processing (System Administrator)

 

Keshia WoodousKeshia Woodous
Assistant Director of Client Services & Scholarships

 

Juanita RiddickJuanita Riddick 
Administrative Assistant to the Director

 

Shakehma BonneyShakehma Bonney 
Work Study Coordinator



Donna CostonDonna Coston
Phone Center Operator

 

Wantonia GeeWantonia Gee 
Financial Aid Counselor

 

Patrice JohnsonPatrice Johnson
Student Loan Coordinator (Federal)



Karen JonesKaren Jones
Financial Aid Processor

 

Brandon J. GilchristCharlene Moore
Financial Services Specialist

 

Patricia MorganPatricia Morgan
Financial Aid Processor

 

Tiwanna Robinson

 Vacant
Financial Aid Counselor

 

Connie SivelsConnie Sivels
Pell Grant Coordinator

 

Kesha Wilson

Kesha Wilson
Financial Aid Counselor