Mission Statement
The Facilities Management Department mission is to create an environment that supports the universities teaching goals by providing clean, comfortable, safe and well-maintained facilities and grounds for students, faculty and staff.
Work Management Center
The NSU Work Management Center is the central point of contact for faculty, staff and students for issues related to campus maintenance, grounds, and housekeeping issues. Any member of the NSU community may submit a work request online via the Facilities Management Request Site (TMA). This system accepts, assigns, tracks, and finalizes the work requests and sends status updates to users by e-mail. Users are also prompted to complete a service survey which will be responded to by Quality Control Reviewers.
Work Management
NSU faculty and staff members may contact the Work Management Center or submit a work request online via the Facilities Management Request Site, also known as TMA. This system assigns, tracks, and finalizes work requests and orders and sends automatic status updates via e-mail. Students are required to contact Residence Life regarding maintenance related issues on campus. Emergency requests should be called in to (757) 823-8510 or 823-8050.