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The purpose of Norfolk State University's financial aid program is to provide assistance to qualified students who, without such aid, would be unable to attend the university. Aid is awarded on the basis of Need as determined by the Free Application for Federal Student Aid (FAFSA).  Norfolk State FAFSA ID code is 003765.


Monday–Friday: 8 a.m.–5 p.m.
Every first Thursday: 8 a.m.–6 p.m.

Contact Information

Office of Financial Aid
Norfolk State University
700 Park Avenue
Norfolk, VA 23504


Location on campus:

Student Services Center, Suite 211

Financial Aid Telephone - (757) 823-8381
Financial Aid Toll Free - 1-800-365-5517
Financial Aid Fax - (757) 823-9059
University Operator - (757) 823-8600

Financial Aid Administration

Dr. Melissa Barnes, Ed.D.
Director of Financial Aid

Cassondra Gwathney
Associate Director, Operations

Tarik Boyd
Associate Director, Compliance

Tara Alexander
Assistant Director, Grants and Scholarships

Financial Aid Counselor / Document Processing

Karen Jones
Financial Aid Processor (A - M)

Patricia Morgan
Financial Aid Processor (N - Z)


Customer Service

Malik Gladden
Financial Aid Advisor

Juanita Riddick
Administrative Specialist III

Kesha Wilson
Financial Aid Advisor


Grants & Scholarships

Tara Alexander
Assistant Director, Grants and Scholarships

Ronald Cruz
Financial Aid Specialist

Sherrie Mitchell
Scholarship Assistant


Student Employment

Shakehma Bonney
Student Employment Coordinator

Student Loans

Patrice Johnson
Student Loan Program Coordinator

Keshia Woodous
PLUS/Private Loan

System  administrator

Brandon Gilchrist
System Administrator