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Help and Tech Support

Assistance at the Help Desk

For Blackboard assistance, please email bbtechsupport@nsu.edu, call (844) 266-4990, or 757-823-8678 Option 1.

When seeking Blackboard Technical assistance, please be prepared to provide the following information:

  • First Name and Last Name
  • Blackboard Username
  • Contact Information: email address and telephone number
  • Course ID w/ section number
  • Brief description of request: Provide detailed and descriptive information.

Note: Blackboard may experience service outages between the hours of 2 a.m. and 6 a.m. on Fridays for scheduled system maintenance. For MyNSU, NSU Webmail, or Password Reset Assistance, please email clientservices@nsu.edu, or call (757) 823-8678 option 6.