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Student Services

New Help Desk Procedures

Our highest priority is the health and safety of the NSU Community. The Office of Information Technology (OIT) is making changes in order to protect our customers and our staff.  Beginning 3 April, OIT Client Services Helpdesk will no longer provide walkup services. All OIT on-campus services will be by appointment only.  Please call the Help Desk at (757) 823-8678 to make the appointments. Stay Safe.

OIT for Students in a few simple steps

  • Need Help?

    Contact Client Services for your technological needs.

  • Check Email

    All official mailings from NSU will be sent to your University assigned email account. 

  • Stay Connected

    Download myNSU Mobile for fingertip access to myNSU information.

  • Need Online Services

    Log into myNSU to check grades, view course schedule, register and make a payment.

  • I can't change or reset my password.

    Remember passwords must be a combination of upper and lowercase letters, numbers and special characters and be no less than eight(8) characters.

    Change my Password​

    • Log into  Reset your password.
    • If you have not already done so, please create a profile before changing or resetting your password.
    • Click either Change my Password.
    • Enter our NSU user name and password.
    • You can generate a password or enter your own.
    • After you have entered and confirmed your password, click Change Password.
    • The change will happen immediately.

    To Reset my Password

    • Log into  Self-Service Password Management.
    • If you have not already done so, please create a profile before changing or resetting your password.
    • Enter your username.
    • Enter the answer to your security questions. 
    • Change your password.

     


     

     

  • Policies

    Become familiar with the NSU Acceptable Use of Technological Resources.

  • Protect Your PC

    Download the latest version of Sophos antiviral software for free.

  • Get Connected

    Connect to NSU WIFI.