The Dean of Students Office handles complaints against Norfolk State University students and student organizations but not faculty or staff. The complaint must indicate a possible violation of one or more of the rules of the Code of Student Conduct. For complaints against faculty or staff contact the Office of Human Resources or Customer Care.
Our staff are available to explain procedures and talk to you about your concerns around reporting an incident or situation.
Student Complaints For unresolved complaints concerning an incident involving the University, contact the State Council of Higher Education for Virginia (SCHEV) at (804) 371-2285. The SCHEV student complaint process may be found at www.schev.edu/students/studentcomplaint.asp.