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Tips

October Tip

Treat each other well, make sure others know you appreciate them.

September Tip

Identify and anticipate customer needs. Focus on our customers (i.e. students, parents, alumni, faculty, staff, friends, vendors, etc.).

August Tip

Say "Hello" and smile. Getting a big, warm hello can go a long way in giving a customer the feeling of "Hey, NSU is really glad I'm here."

July Tip

Help our students and staff understand. If customers don't understand the process, they may get confused or impatient. Take time to explain how the processes work in your unit/division.

June Tip

Be available. Make Sure students/staff are aware of your office hours. Be reliable.