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Roles & Responsibilities

Information

Below are the roles and responsibilities for the Norfolk State University website.  Please email me at djones@nsu.edu if you have questions.  


NSU Webmaster

Debbie Lyn Jones, the NSU Webmaster reports to the department head of Communications and Marketing. The NSU Webmaster plants, designs, develops and implements web, intranet, extranet and internet software projects in support of the electronic process. This includes coordination with various departments and divisions to define requirements, develop system specifications, project planning and tracking, software development and/or coordination of software development vendors, project implementation, system training and planning of on-going support.

In addition, the NSU Webmaster plans and manages and maintains the Norfolk State University official website (internet) and intranet as well as information, scripting and other materials found within the Norfolk State University website for the use of its customers, other interest groups and general public.

The NSU Webmaster is responsible for assisting the assigned website editors and contributors with troubleshooting issues, providing training and/or training materials as well as reviewing submissions on the development servers prior to publishing to production. 


Assistant Webmaster

David Booker, the Assistant Webmaster reports to the department head of Communications and Marketing.  The Assistant Webmaster is the backup to the NSU Webmaster for troubleshooting, website submission reviews and publishing. The Assistant Webmaster will only review and publish submissions from the NSU Content Editors and Contributors, when the NSU Webmaster is out of the office.  David works with the staff of Communications and Marketing to keep the main page, News and Events sections updated.


Department Heads

It is the responsibility of the each department head to ensure the content within their websites are accurate and current. Department heads have the option of assigning website content editors and contributors to create, update, and maintain department websites on the web content management system.  It is a requirement to assign one website content editor and at least one website content contributor.

It is the responsibility of the Department Head to notify Debbie Jones, the NSU Webmaster when a website editor or contributor left NSU or relocated to another department and will no longer be editing their website.  This notification is required to be via NSU Email and with a signed website content editor assignment form. The Department Head will send all changes to the NSU Website to the Norfolk State University Webmaster at djones@nsu.edu.

Coverage and Assigning an Alternative:  Department heads should ensure there is coverage when the assigned editor and contributor are unavailable for extended periods.

Website Content Editor

The website content editor will be responsible for all corrections of errors and mutually agreed upon updates or enhancements to the department website. The website content editor works with the NSU Webmaster with regards to their website. However, the website content editor will assign website editors or updates to the contributors, who assist them with keeping the website up to date. Only the content editor may request changes to the website such as new pages, photos, changes to navigation or etc.

Prerequisites:  Website content editor training consists of website editors learning to manage their website content, by making additions, changes or deletions to their website content. No coding or programming language is required. If an content editor is able to:  cut and paste text, select and click buttons, edit text, double click, highlight text, type text and delete text, then they will be able to edit their assigned NSU website. Website Content Editors are required to be current NSU Faculty or Staff.

Website Content Contributor

The website content contributor is assigned by either the department and is assigned work and tasks by the content editor.  The content editor is the backup for the content editor.

Prerequisites:  Website content contributor training consists of website editors learning to manage their website content, by making additions, changes or deletions to their website content. No coding or programming language is required. If an content contributor is able to:  cut and paste text, select and click buttons, edit text, double click, highlight text, type text and delete text, then they will be able to edit their assigned NSU website. Website Content Contributors are required to be current NSU Faculty, Staff or Students.