Maintenance Reporting

All maintenance problems should be reported to one of the following individuals:  your resident assistant, graduate assistant, any staff person on duty, or your residence hall coordinator.

We also offer a 24 hour, 7-day/week MAINTENANCE HOTLINE for your convenience.  If you have a maintenance request, you may call the HOTLINE at (757) 823-2178, 24-hours a day. Maintenance requests received at the HOTLINE will be submitted to Facilities Management the day they are received or the following work day between the hours 8 a.m. and 5 p.m.  Requests made after-hours will be collected on voice-mail and forwarded the following business day.

For maintenance emergencies, please call the Facilities Coordinator during regular business hours, or (757) 823-2178 after business hours or on weekends and holidays.

Please note that by requesting maintenance, you are giving us permission to enter your room or apartment to correct the problem. We will be there as soon as we can!

Problems with your telephone, cable television, or computer network connection should be reported to your residence hall coordinator or to the Housing Office.

Angle, Inc. provides pest control services once a month for all residence halls.  Each room and all common areas are exterminated.  A technician is also available during the school year to handle any problems that may arise when necessary.

Please be advised that in emergency pest control situations, it may take 24-48 hours for an extermination technician to handle the request.

Is your room too cold? If your heat does not appear to be working, make sure to move furniture and other items at least three feet away from your heating/AC unit, so that the heat can circulate freely throughout the room. Also, check to see if the vents to your heating/AC unit are open. If your heating/AC unit remains cold to the touch, please report the problem and we will do our best to accommodate your request as quickly as possible.

Maintenance Request Forms To report a maintenance issue, click on one of the following icons to open the maintenance request form. PDF: Word: