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 The Documentation Process

Once the University has electronically received the student's information, submission of certain documents may be necessary in order to complete the process.

The Financial Aid Office literally receives thousands of documents from students and parents, therefore, in order to achieve timely processing of the information:

• Have the student's name and student ID number placed on each page of the document. If more than 1 family member is applying for financial aid, all names and student ID numbers can be placed on each document, and 1 (set of) documents can be submitted for the entire family.
• Be attentive in submitting the correct documents. (Do not submit a W-2 form when a federal tax form is requested.)
• Documents should be for the correct year as requested.
• Documents should be the correct type as requested. (Do not submit a state tax form when a federal form is requested.)
• All documents must be signed where appropriate.
• All documents should be legible.

Who Receives & Processes Your Documents

Because of the volume of students that apply for financial aid, the documentation process is divided according to the alphabet of the student's last name.

To check the status of your documents, you may send an e-mail message to the processors above, or you may contact the Financial Aid Office at 757-823-8381. The telephone lines are available Monday through Friday, from 8:00 AM until 5:00 PM.

Most of the Financial Aid Office forms can be downloaded from the NSU website by clicking on this F/A Forms link.

Most documents can be faxed to the Financial Aid Office at 757-823-9059, which is available 24 hours a day, 7 days a week. 

Phone

Financial Aid Office:  757-823-8381.