WELCOME TO

FACILITIES MANAGEMENT – ADMINISTRATIVE SERVICES

FLEET DIVISION

MISSION STATEMENT

The mission of the Facilities Management Administrative – Fleet division is to effectively and efficiently provide clean, safe, comfortable and reliable vehicles for our students, faculty, staff and visitors to travel on for official business for the University; be it on or off campus.

GOALS

• Ensure safe and reliable equipment, systems and vehicles (shuttles ,cars, buses and vans)
• Provide 100% accountability for safe and skillful drivers
• Process and execute routine work orders timely
• Perform preventative maintenance timely
• Eliminate campus deferred maintenance backlog
• Develop and evaluate new devices and techniques for enhancing driver performance
• KEEP EMPLOYEES EXCITED  -  CUSTOMERS DELIGHTED

 VALUES

• Responsive to customer needs
• Demonstrate high level of integrity to our total community
• Provide quality services
• Provide a safe and productive work environment
• To maintain state of the art equipment
• Provide cleanliness of all university facilities and grounds
• Demonstrate respect for each other and NSU students ,employees and visitors     

Need A Ride?

The Fleet Management department provides quality transportation and vehicle management service by operating in a safe, timely, orderly and courteous manner for the University, State agencies and guests in support of the University mission.

Whether your trip is to the airport, shuttle service, athletic events, or conference, we want you to know that you will not find a better team of professionals to work with for your charter bus service. We have ten (10) MCI buses which are equipped with DVD and VCR equipment for your travel pleasure.  Our newest addition to the fleet includes four (4) new 56 passenger J4500 series motor coach buses.  These buses offers a grand staircase entryway that allow people to easily pass each other, seats to accommodate the larger/taller individuals (8 rows) and has a larger luggage capacity.  We look forward to meeting your travel needs. 

Making Reservations:

University employees who need a motor vehicle to perform official University business may reserve a vehicle by calling Facilities Services at 823-8947 and filling out the Fleet Management Vehicle Registration Form.

Vehicles are available on a first come/first served basis.  Reservations should be made as far in advance as possible.  All efforts will be made to provide the customer with their particular request.

Cancellation Policy

Fleet Management requires a minimum of 24 hour notice for cancellations. 

Picking Up a Vehicle

Pick up the keys to a reserved vehicle and execute the rental agreement in Room 112 of Facilities Management.  The Motor Pool hours are from 8:00 a.m. – 5:00 p.m. 

Please note:  A valid driver’s license for all drivers must be shown at time of pick up.

After obtaining the keys and executing the rental agreement, the vehicle can be picked up at within the motor pool compound adjacent to the Facilities Management building.

Returning a Vehicle

From 8:00 a.m. – 5:00 p.m., Monday through Friday, return the Motor Pool vehicle, keys and information pouch to room 112.

After 5:00 p.m; return the vehicle to lot 14 near the Facilities building. Lock the vehicle, and place the keys and information pouch in the fleet mailbox.

 

General Rules Regarding Use of Fleet Management Vehicles

Fleet Management vehicles are for the use of Norfolk State University employees in performing their official duties.  All Fleet Management Division owned vehicles are to be used in accordance with applicable regulations.  Following are some major points from those guidelines:

1. Authorized drivers of Fleet Management Vehicles must be Faculty or Staff persons with valid Driver’s License.

2. It is the responsibility of the driver to operate Fleet Management Vehicles in compliance with the Motor Vehicle Laws of Virginia.

3. Each Fleet Management Vehicle is assigned a VOYAGER credit card; this card must not be used with any other vehicle except the one to which it is assigned.

4. The VOYAGER credit card may be used at commercial stations (EXXON, TEXACO, BP etc.).

5. Each Fleet Management Vehicle is assigned a blue plastic credit card; this card is to be used only at Department of Highways and Transportation facilities.  This card IS NOT to be used at commercial stations.

6. Under NO circumstances should the VOYAGER credit card or blue plastic credit cards be used to secure gas, services and repairs for personal automobiles.

7. When repairs are performed and payment is made by use of the credit cards, the driver should obtain an itemized statement showing charges for parts and labor.

8. All delivery tickets for gas, service and repairs must be submitted at the time the vehicle is returned.

9. The driver’s signature should appear on all delivery tickets for gas, service or repairs.

10. The vehicle should be returned in the same general condition in which it was accepted.

Additionally the following guidelines must be adhered to:

• It is unlawful to use a state-owned vehicle for any private purpose. 

• Under no circumstances operate a vehicle while under the influence of intoxicating beverages, drugs or substances.  Do not transport these items.

• Parking and speeding citations are the responsibility of the driver.

• Hitchhikers are not allowed to ride in any state-owned vehicle

• Individuals not employed by the state are not allowed to drive state-owned vehicles.

• Smoking is NOT allowed in state-owned vehicles.

• Cellular telephone use is prohibited unless used with a hands free device.

*There is a Department of Highways and Transportation Directory of Motor Vehicles service facilities in each Fleet Management Vehicle.

Violation of General Rules Numbers 3, 5 and 6, may result in financial reimbursement to the University.

 

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Contact us

 

Randy V. Kiah	Associate Director	(757) 823-8107	rvkiah@nsu.edu
Janet A. Jones	Fleet Management Coordinator	(757) 823-8947	jajones@nsu.edu

 

 

Emergency Telephone Numbers

 

Facilities Management Motor Pool	(757) 823-8947 or 823-8107	8am – 5 pm M-F
Voyager Client Services	(800) 987-6591	For fueling questions only.  Not for roadside assistance.