Requesting Technical Support

- Requesting Technical Support

You can request Blackboard technical support through the methods listed below.

• Send Email to bbtechsupport@nsu.edu
• Call Blackboard Technical Support at (757) 823-2753
• Call Help Desk at (757) 823-8678

Please have the following required information ready when you send email or call:

• Last name and first name

• Blackboard user name (i.e., Blackboard login account)

• Contact information (NSU email address & telephone number)

• Course ID with section number (e.g., ENG101-01) if course-related

• Brief description of your request

The Blackboard Technical Support Coordinator will review your request and reply to you as quickly as possible.