Housing Services
HOUSEKEEPING
SERVICES
As
a resident of University Housing, you are responsible
for keeping your room clean. The housekeeping staff
is NOT responsible for cleaning individual rooms.
Students
are encouraged to bring a small waste basket (3-5 gal.),
broom, mop, and cleaning supplies to keep their room
clean. All rooms are subject to inspection by staff.
IN-HOUSE
COMPUTER LABS
Each
residence hall has a computer lab for students to use
as needed. The computer labs close nightly at 12:00am.
Students are encouraged to utilize the labs and may
be granted access after hours, if needed. Please see
the desk attendant if access is desired after hours.
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MAINTENANCE ISSUES
The
Office of Facilities Management provides maintenance
and repair services to all residence halls except Spartan
Suites. Both the Office of Residence Life & Housing
and the Office of Facilities Management are committed
to providing well-maintained facilities to ensure an
environment conducive to living and learning.
Students should report maintenance request through:
For emergency repairs students should use:
Notify your Residence Hall Coordinator, Graduate
Assistant, or Resident Assistant.
Housing Maintenance Hotline Voicemail Notification
– (757) 823-2178 (available twenty-four hours a day,
seven days a week) |
Emergency requests should be reported immediately and
will be completed within twenty-four hours. All non-emergency
requests will be completed within 7-10 business days
of receipt of the request. Students who are not satisfied
with their maintenance concerns should contact our
office at (757) 823-8407 or email us at
fixit@nsu.edu
Note: All maintenance requests are
electronically processed through the MP2 maintenance
reporting database. The Office of Facilities
Management will dispatch technicians
based on the urgency of the situation and the pre-established
priority ratings scale.
PERSONAL PROPERTY INSURANCE
NSU is NOT responsible for the loss of or damage to
any student’s personal property from any cause. It is
strongly recommended that students purchase personal
property insurance. Information on personal property
insurance is included in each student’s housing
assignment packet. Students may also request a brochure
from our office at any time during the semester.